Karen

Dealing with behavioural issues in the workplace requires a combination of understanding of legislation, the psychology of work and people, as well as the “soft skills” in handling it in a consistent and fair manner.

The training approach allows for personal development and practice of the skills required in the handling of the intricacies of demanding situations. It includes the use of projective techniques, videos, group work and peer feedback to ensure opportunity for practical skills development.

Training costs are customised according to required topic(s), duration and required training material. Training is provided to employers, insurers, practitioners and training institutions on topics such as:

For Employers

Managing mental health conditions in the workplace
“When helping is not helping” – dealing with typical pitfalls
Managing tough conversations and sensitive subjects
Performance management of the ill employee
“The light duty unicorn”: Reasonable accommodation
Challenging at-risk behaviours (such as substance abuse, suicidal behaviour, workplace trauma, bullying and manipulation)

For Medical Professionals & Insurers

The art and science of returning to work – managing risks and red flags
Practical strategies for assisting persons with psychiatric illnesses, pain and fatigue
Effecting behavioural change through motivational interviewing
Job analysis – the FOIL method
“Don’t crack” – assessing and managing vulnerability
Understanding the impact of personality on work behaviour

If you would like to see if you would benefit from training, why not test your knowledge here

Training

For Employers

For Medical Professionals & Insurers

For Occupational Therapists